What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days processing time for your order to ship out. Average shipping times are 5 - 15 days, however some items may arrive sooner. Times can vary based on the product ordered.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@wilsleystore.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense. Once we have received the product we will refund the full amount of your original purchase. Please include all a names and order numbers on the returned parcels.

Please note: If you know that your package is on the way, you must wait for it to arrive, and then return it before you will be able to receive a refund.

Can I cancel my order?
You are able to cancel your order with no penalty. You must cancel your order before it ships. If the item is already sent, please use our easy return system to get a full refund.

I have entered an incorrect address, what do I do now?
If you have misspelled or auto-filled an incorrect address, simply reply to your order confirmation with the correct details or notify us via email at Info@wilsleystore.com.

If the given address is wrong, we can change the address to the correct one within 24 hours. No refund will be given after the 24 hour period.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5 - 15 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your shopping experience easy! Please send us an email to Info@wilsleystore.com and we will be happy to assist you in any way we can. Please note that we do receive a large number of emails and respond as promptly as possible in the order they are received. To help improve response time, please attach your order number and fully describe your question.